Privacy Policy — kriya88
This Privacy Policy explains how kriya88 collects, processes, stores, and protects the personal data of all registered players and visitors in Bangladesh. We are committed to handling your information responsibly, transparently, and in accordance with standard data protection principles.
Our Commitment to Your Privacy
At kriya88, the privacy and security of our Bangladesh players is a core operational priority — not an afterthought. This Privacy Policy sets out in plain, formal English exactly what personal data we collect when you use the kriya88 platform, why we collect it, how long we retain it, and what rights you hold over that data. By registering an account or using the kriya88 platform in any capacity, you acknowledge that you have read and understood this policy.
This policy applies to all users of kriya88 who access the platform from Bangladesh, including players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. It covers all services offered through the platform, including sports betting on BPL, T20, and IPL cricket markets; slots and live dealer casino games; account management; payment processing; and customer support interactions.
SSL-Encrypted Transmission
Every page and transaction on kriya88 is protected by SSL (Secure Sockets Layer) encryption. All data transmitted between your browser or mobile device and our servers is encrypted in transit, preventing interception by third parties.
Secure Data Storage
Personal data collected by kriya88 is stored on secured servers with access controls, firewalls, and intrusion detection systems in place. Access to player records is restricted to authorised personnel only and is logged for audit purposes.
Player Control & Rights
kriya88 players hold meaningful rights over their personal data. You may request access to your data, request corrections, ask for deletion where applicable, and object to certain processing activities. All requests are handled by our support team.
No Unnecessary Data Collection
kriya88 collects only the personal data that is genuinely necessary to operate the platform, process payments, verify player identity, and deliver customer support. We do not collect data speculatively or retain information beyond the periods specified in this policy.
Limited Third-Party Sharing
kriya88 does not sell your personal data to third parties. Data is shared with external parties only where strictly necessary — for example, with payment providers such as bKash and Nagad to process transactions, or with identity verification services for KYC compliance.
Transparent Cookie Use
kriya88 uses cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage patterns. We use only functional and analytics cookies. We do not deploy advertising-network tracking cookies that follow you across third-party websites.
Information We Collect
kriya88 collects personal data through several channels: directly from you when you register an account or contact support, automatically when you use the platform, and from third-party service providers involved in payment processing and identity verification. The categories of data we collect are described below.
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID (NID) number, passport number, photograph (from KYC documents) | Provided by you at registration and during KYC verification |
| Contact Data | Email address, mobile phone number registered in Bangladesh | Provided by you at registration |
| Financial Data | bKash account number, Nagad account number, Rocket/Upay account reference, Visa/Mastercard last four digits, transaction history | Provided by you when adding a payment method; recorded automatically on each transaction |
| Account Data | Username, encrypted password hash, account balance, bonus balance, wagering history, game session history, login timestamps | Generated automatically upon account creation and platform use |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, session duration, page navigation paths | Collected automatically via server logs and analytics tools |
| Communications Data | Live chat transcripts, support email correspondence, any feedback or dispute submissions | Recorded when you contact our support team |
kriya88 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal data to the platform, that account will be closed and the data deleted in accordance with our account closure procedures. If you believe a minor has registered on the platform, please contact us immediately at .
How We Use Your Data
kriya88 processes your personal data only for legitimate, specified purposes. We do not use your data for any purpose beyond those described in this section without first seeking your explicit consent or unless required to do so by applicable law. The primary purposes for which we use your data are as follows:
- Account Registration and Management: To create and maintain your kriya88 account, verify your identity, manage your preferences, and provide access to all platform features including sports betting and casino games.
- Payment Processing: To process deposits made via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to execute withdrawal requests to your verified payment account in Bangladeshi Taka (BDT).
- KYC and Fraud Prevention: To verify your age and identity in compliance with our know-your-customer (KYC) obligations, and to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct.
- Platform Operation and Improvement: To monitor platform performance, diagnose technical issues, analyse usage patterns, and develop improvements to the betting and casino products offered on kriya88.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance via live chat and email.
- Responsible Gaming Monitoring: To identify patterns of gambling behaviour that may indicate problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
- Promotional Communications: To notify you of daily bonuses, reload offers, and platform promotions relevant to your account. You may opt out of promotional communications at any time by contacting our support team.
- Legal Compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.
Marketing Opt-Out: If you no longer wish to receive promotional emails or in-platform bonus notifications from kriya88, contact our support team at or via live chat. Opting out of marketing communications does not affect the operation of your account or your eligibility for bonuses you actively claim through the platform.
Data Sharing & Disclosure
kriya88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared externally only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.
- Payment Service Providers: We share the minimum necessary financial and identity data with payment processors including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) to execute your deposit and withdrawal transactions. These providers operate under their own privacy frameworks and data security standards.
- Identity Verification Partners: To complete KYC verification, we may share identity documents and associated data with specialist third-party verification service providers. These partners are contractually bound to handle your data securely and to use it only for verification purposes.
- Game Technology Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session-level technical data (such as an anonymised player token and game session identifiers) in order to operate their games within the kriya88 platform. No personally identifiable information beyond what is technically necessary is passed to game providers.
- Analytics and Platform Tools: We use analytics tools to understand how players use the platform. Where these tools involve third-party services, data shared is aggregated and anonymised wherever possible.
- Legal and Regulatory Disclosure: kriya88 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights and safety of the platform or its users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, player personal data may be transferred as part of that transaction. Affected players will be notified via the contact details held on their account prior to any such transfer taking effect.
No Data Sales: kriya88 has never sold player personal data and has no intention of doing so. Any communication claiming to offer kriya88 player data for purchase is fraudulent. If you receive such a communication, please report it to our support team immediately.
Cookies & Tracking Technologies
kriya88 uses cookies and similar local storage technologies to operate the platform effectively and to improve the user experience for players in Bangladesh. A cookie is a small text file placed on your device by our server when you visit the platform. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, protect against cross-site request forgery (CSRF), and enable core platform functions such as balance display, bet placement, and game loading. | Session (deleted on browser close) or up to 24 hours |
| Functional | Remember your language preference (English), preferred game categories, and responsible gaming settings such as your active deposit limit. | Up to 90 days |
| Analytics | Collect anonymised data on page views, session durations, navigation paths, and feature usage to help us improve platform performance and the player experience. | Up to 12 months |
kriya88 does not use third-party advertising cookies or tracking pixels that follow your activity across external websites. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair core platform functions, including the ability to log in and place bets. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience.
Some browsers allow you to block all cookies or to receive a notification before a cookie is set. Please consult your browser's help documentation for guidance on managing cookie settings on your specific device.
Data Retention
kriya88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and operational obligations. The following retention periods apply to the main categories of data we hold:
- Account and Identity Data: Retained for the duration of your active account, plus a minimum of five years following account closure, to satisfy anti-money laundering and fraud prevention record-keeping obligations.
- Financial Transaction Records: All deposit and withdrawal records, including bKash and Nagad transaction references and Taka amounts, are retained for a minimum of five years from the date of each transaction.
- KYC Verification Documents: Identity and address verification documents are retained for the duration of the account relationship plus five years following closure.
- Game and Betting History: Records of all bets placed, game rounds completed, and bonus claims are retained for five years from the date of each activity.
- Support Communications: Live chat transcripts and email correspondence are retained for two years from the date of each interaction, unless the communication relates to an open dispute or investigation, in which case it is retained until that matter is fully resolved.
- Technical and Server Logs: IP address logs and session records are retained for 12 months from the date of the recorded session, unless specific logs are required to be preserved as part of a security investigation.
- Marketing Preferences: Records of your opt-in or opt-out status for marketing communications are retained for as long as your account remains active.
When a retention period expires and there is no legal basis for continued storage, kriya88 securely deletes or anonymises the relevant data. Anonymised aggregate data that cannot be used to identify any individual may be retained indefinitely for statistical and platform improvement purposes.
Data Security
kriya88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include but are not limited to:
- SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your login credentials, payment details, and personal information are protected in transit.
- Encrypted storage of all passwords using one-way cryptographic hashing. kriya88 staff cannot read your password — only you know it. This is why we will never ask you to provide your password via chat or email.
- Firewall protection and intrusion detection systems monitoring server infrastructure continuously for suspicious access attempts.
- Role-based access controls ensuring that only authorised kriya88 personnel with a legitimate operational need can access player records, and that all such access is logged.
- Regular internal security reviews and vulnerability assessments of the platform infrastructure.
- Two-factor authentication (2FA) options available for registered accounts to provide an additional layer of login security beyond the password.
Data Breach Notification: In the unlikely event of a data breach affecting your personal data, kriya88 will notify affected players via the email address held on their account within a reasonable timeframe after the breach is discovered and assessed. We will provide details of what data was affected and what steps are being taken to address the breach.
While kriya88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by choosing a strong, unique password, keeping your login credentials confidential, and contacting our support team promptly if you suspect any unauthorised access to your account.
Your Privacy Rights
As a registered player on kriya88, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via in-platform live chat or by writing to . We will respond to all valid requests within 30 days.
Please note that certain rights are subject to limitations. For example, we cannot erase data that we are legally required to retain for anti-money laundering or fraud prevention purposes, even if you request deletion. Where a right cannot be exercised in full, we will explain the reason and apply the right to the greatest extent possible.
Requests to exercise your privacy rights must be submitted by the registered account holder only. We may request proof of identity before processing any data access or deletion request to protect against fraudulent requests made by third parties.
Contact & Complaints
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by kriya88, please contact our support team using the following channels. All privacy-related enquiries are treated with priority and handled by designated staff.
- In-Platform Live Chat: Available 24 hours a day, 7 days a week. This is the fastest channel for urgent privacy concerns, including suspected unauthorised account access.
- Email: Write to with the subject line "Privacy Request" for data access, rectification, erasure, or portability requests. We aim to respond within one hour during Bangladesh Standard Time (BST, UTC+6) business hours.
If you are not satisfied with our response to a privacy concern, you have the right to submit a complaint to the relevant data protection or consumer protection authority in Bangladesh. kriya88 takes all formal complaints seriously and will cooperate fully with any lawful investigation.
This Privacy Policy may be updated from time to time to reflect changes in platform operations, applicable law, or best practice in data protection. When material changes are made, the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the kriya88 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
Related Policies: This Privacy Policy should be read alongside the kriya88 Terms & Conditions and our Responsible Gaming policy, which together form the complete framework governing your use of the platform. All three documents apply to every registered account holder.
Your Data Is Safe — Now Enjoy the Platform
Now that you understand how kriya88 protects your information, explore our cricket betting markets, slots library, and daily bonus offers — or log in to your account to get started.